We are glad to see that you are interested in our company and our services and we would like to provide you with some highlights regarding the way we handle and protect your personal data. 

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When using our services, you entrust us with your most personal information. We understand this is a big responsibility and work hard to protect your information and put you in control. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information. Please read carefully this policy in order to understand how we handle your personal data.

 

Please visit this section regularly as the policy may be subject to change or update. Any significant changes to this policy will be notified. By using this website, you agree to the collection, processing, and transfer of your data as described in this privacy policy. In addition to this policy, please read our Terms and Conditions.

 

The information collected on our platform is subject to the General Data Protection Regulation 2016/679 (Regulation (EU) 2016/679), also known as the GDPR, and the E-Privacy Directive (2002/58/EC). Should you need any additional information on how we use your personal data, you can write us using the Contact page or you can send an email at office@protegodata.com 

 

Who are we 

Protego Data SRL (hereinafter referred to as Protego Data, we, us, our, or the website) is a limited company registered in Romania under company number 44082410.

Registered address: blvd. Basarabia, nr. 256G, indicativ Biroul 7.1B, floor 7, sector 3, Bucharest, 030352, RO

VAT number: RO46034443

 

Contact details

Phone: +44 744 798 7525

E-mail: office@protegodata.com 

Website: www.protegodata.com 

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Using our online platform

Accessing or using any part/function of our website, you agree to accept and comply with the terms, conditions and policies mentioned and/or available through hyperlink and you admit having the minimum legal age according to the applicable national law. If you do not accept the terms, conditions and policies set forth in this documentation, then you should not continue to access our website and/or use our services.

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Where do we take your data from 

Generally, the personal data we collect is provided by you through email, on the website, or on social media. In addition, when you interact with us on social networks (i.e. likes, shares, comments, reviews, etc.), we will inevitably have access to your information, especially data that you have made public on your social media profile.

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How do we use your personal data

​(1) We collect your data when you interact with us using the contact details available on our website or on social media

If you interact with us using the contact details available on the contact page or through the messenger of social networks (i.e. for information, feedback etc.), we will use your contact details and the data you provide us in order to handle your request, to assess the satisfaction of our customers and to continuously improve the services we offer.

Personal data: Last name, first name, phone number, email address, data you made available on your social media account and any other data you voluntarily send us.

Lawfulness of processing

• We process your data in order to answer your request before concluding a contract (Art. 6/1/b of Regulation (EU) 2016/679)

• Pursuing our legitimate interest to answer any questions, complaints, or recommendations you send us, and to improve the services and experience we offer to our customers (Art. 6/1/f of Regulation (EU) 2016/679)

Who can we share your data with?

• IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems

• Social media platform LinkedIn

• Regulatory and other state authorities, if required by legal or statutory provisions.

We will only disclose your personal data to the extent that this is strictly necessary to achieve our specified purpose.  

How long will we store the data?

If you do not have an active account, we will store your data in our communication database for a maximum of 12 months after our last interaction. Data transmitted through social media networks will be stored by them according to their policies.

Where is the data stored?

The data registered through our website will be stored on the hosting provider's servers.

Data transmitted through social media networks will be stored by them according to their policies.

Data we download locally will be stored on our secure, local and cloud servers.

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(2) We collect your data in order to perform and execute a contract 

We process the billing information for our collaboration with you.  

Personal data: Full name, email address, phone number, company name, credit card information 

Lawfulness of processing: We process your data in order to perform a contract (Art. 6/1/b) GDPR)

Who can we share your data with?

• IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems

• Regulatory and other state authorities, if required by legal or statutory provisions.

We will only disclose your personal data to the extent that this is strictly necessary to achieve our specified purpose.  

How long we will store the data?

We will keep your data in your account as long as you decide to keep the account open and maximum 3 years after the last authentication, except for the documents that are subject to retention terms imposed by the national legislation (such as accounting data).

Where the data is stored?

The data registered through our website will be stored on the hosting provider's servers.

Data we download locally will be stored on our secure, local and cloud servers.

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​(3) We collect your data when you react to our content posted on social media platforms or you share information from our website

You may find us on LinkedIn. Whenever you interact with us through our social media accounts (eg comments, likes, shares, etc.) we will have access to your data made publicly available on your profiles.

Personal data: Name, photo, any publicly accessible information on your social media profiles, or voluntary communicated by you.

Lawfulness of processing: We process your data in order to pursue our legitimate interest (Art. 6/1/f of Regulation (EU) 2016/679) to answer any question, suggestion or complaint you may send and to improve our services and the experience we offer our customers, plus the legitimate interest in keeping you up to date with news that we publish and which may be of interest to you.

Who can we share your data with?

• IT service providers for our company (hosting and data storage), providers to whom we outsource certain technical support services for our website or suppliers of customer relationship management systems

• Online platform LinkedIn

• Regulatory and other state authorities, if required by legal or statutory provisions.

We will only disclose your personal data to the extent that this is strictly necessary to achieve our specified purpose.  

How long will we store the data?

Data shared on social media networks will be stored by them according to their policies.

Where data is stored?

Data shared with social media platforms will be stored by them according to their own policies.

Data we download locally will be stored on our secure, local and cloud servers. 

Data shared with social media platforms will be stored by them according to their own policies.

 

Is the data processed by Protego Data safe? 

Protego Data pays close attention to protect your data and applies appropriate technical and organizational measures to ensure the protection of personal data processed, appropriate to the risks and categories of data protected. In particular, we protect your data by limiting the access to authorized persons, respecting the applicable laws, as well as taking measures against data change, loss, damage or destruction.

Remember, however, that no data processing is guaranteed 100% secure!

If you suspect a breach of the confidentiality of your data, please contact us immediately at office@protegodata.com

Important: After the data retention period ends, your data will be deleted. We will continue to use this data only after its irreversible anonymization, in case we believe it could help us improve the quality of our products or services.

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Exemption of liability

The content included on our website is shown for information purposes only and it is made available in good faith. If the published content or any other information falls under the copyright laws or related laws, please let us know at office@protegodata.com, in order to take legal action.

Protego Data assumes no responsibility and cannot be held liable for any damages caused by the improper use of the products/services contracted through this website. We do not assume the liability for malfunctions, viruses, damage caused by system errors caused when accessing our webpages. However, we will do our best to keep the information provided updated.

The image of the products is purely informative; some features of the products presented on the website may be modified without notice or may contain operation errors. In addition, it may happen that product descriptions could be incomplete, even if we try to keep the most relevant information.

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Processing minors’ data

Protego Data is not intended to be used by minors and does not collect through the website, knowingly, information about children under 18 years old. In case a minor will access and use our website, we will automatically consider that he/she had the consent of his/her legal guardian. If we discover that a minor has used our website without the consent of his/her legal guardian, we will delete all the personal data related to him/her.

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International data transfers

Your personal information will be transferred to recipients established outside the European Economic Area, including the United Kingdom and the United States of America. We will ensure that all transfers take place in accordance with applicable data protection laws.

If the country in which we will transfer your data is outside of the EEA and has not been recognized as providing adequate protection by the European Commission, the transfer shall be made based on agreements using standard contractual clauses or other appropriate guarantees, under the applicable law.  We will authorize the international transfer of data only to controllers/processors who offer adequate guarantees, provide opposing rights and effective remedies for the data subjects.

This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the EEA under the GDPR including:

• Having a GDPR-compatible Data Processing Addendum with sub-processors in third countries;

• Making sure that such sub-processors have adequate security procedures in place.

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Your rights

As a data subject, you have specific legal rights with respect to the personal data we collect and process. Protego Data respects your rights and upholds your interests.

• Withdraw consent: If the processing is carried out based on your consent, you can always withdraw it.

• Data rectification: If you notice that we have stored your personal data with any error, you can always request its rectification. We make reasonable efforts to keep personal data – that is used continuously and is in our possession or control - accurate, complete, current, and relevant, based on the latest available information we have.

• Restriction of data processing: If you find yourself in one of the following situations, you can ask us to restrict the processing of your data:

  • You contest the correctness of personal data for the period in which we must verify its accuracy;

  • The processing is illegal and you request the restriction of processing rather than deletion;

  • We no longer need your personal data, but you request it to state, exercise, or defence a right; or

  • You object to the processing while we verify that our legitimate reasons overtake your rights.

• Access your data: You can require information about the personal data we process, including information about what categories of data, what they are used for, where we collected them, if they are not collected directly from you and to whom they were disclosed (if any). You can obtain a copy from us, free of charge, with the personal data that we keep about you. We reserve the right to charge a reasonable fee for abusive requests.

• Data portability: Upon request, and where technically possible, we will transfer your personal data to another controller, provided that processing is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you may request the transfer of your data directly to another controller specified by you.

• Right of deletion: You may obtain the deletion of your personal data if:

  • data are no longer needed for purposes for which they were processed;

  • you object to the further processing of personal data (see Right of Opposition below);

  • personal data have been processed illegally;

  • you withdraw your consent based on which the processing takes place

  • Unless the processing is necessary:

    • to fulfil a legal obligation that requires us to process those data;​ 

    • according to the legal provisions regarding data retention;

    • to state, exercise, or defence a right in court.

• Right of opposition: You can object to the processing of personal data at any time due to your special condition. In this case, we will no longer process your personal data, unless we can prove a well-founded, legitimate reason, a major interest for the process, or to state, exercise, or defence a right. When you object to the processing, please specify whether you wish to delete your personal data or to restrict its processing.

• Right to file a complaint: In case of an alleged violation of the data protection legislation, you can file a complaint to the national supervisory authority for data protection.

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Remember!

Time period: We will try to answer your request within 30 days. However, the period might be extended regarding the request's complexity.

Restricting access: In certain situations, we may not be able to grant you access to all or part of your personal data due to restrictions provided by law. If we refuse your request to access your data, we will inform you of the reason for the refusal.

Impossibility of identification: In some cases, we may not be able to identify personal data due to the lack of identification elements provided in the application you send us. In such cases, if you do not provide additional information to identify you, we will not be able to comply with your request and allow you to exercise your legal rights, as described in this section.

 

Exercising your legal rights

To exercise your legal rights, or should you wish any other additional information on how we use your data, please contact us in writing at office@protegodata.com

 

Last updated on 26th of February 2023